My friend and colleague, Erin, had a market bag that boldly said: “Stop Telling Women to Smile.” Like many other women, I’d heard this statement before, but seeing that bag every morning ingrained it. It is so important when we point to a simple nuance that seems like a small offense, but its’ offense over time is so much more.
Of course, we (ladies) have all been told to smile. It’s a pickup line from some uncreative, thoughtless, gross man while passing us on the sidewalk. “Come on sweetheart, give me a smile.” Let’s just disregard the street harrassment for the moment because there are 19 million horrible pickup lines from men who add little to our society. We know they are dumb and many women are putting beautiful words into this movement.
But what about when you’re told to smile in a professional setting? Or from someone you love? From someone you respect — man or a woman?
I was in a meeting discussing high level strategy with a well-regarded male mentor. We had huge decisions on the horizon; we were crunching numbers in our heads working through variables and options. The whiteboard looked like graffiti, our plans scribbled in different directions. The mentor kept pushing us to think bigger and to be honest, I respected and adored this man — everyone did. He was accomplished, cool and funny. The situation was also intimidating. I was working double to calculate every word I said for fear of saying the wrong thing. I didn’t want to over-complicate something or let something silly slip out. After all, I was intimated by this successful man. Then the mentor looked at me and said, ‘You should smile more. You always look so stern,’ crossing his arms to mimic how I was sitting and flashed a mock sad face.
I wasn’t offended. I was hurt.
How could he think I don’t smile? I am very pleasant! Upbeat! Positive! I even get a good punchline in from time to time! I am kind; I smile at strangers as they pass on the street; I put my cellphone down when ordering at a counter and always make small talk with my Uber driver.
It took me months to realize how deep this comment cut. After he said it, I’d try to be as “bubbly” as possible around him, but then I realized why this comment hurt — It was wrong.
Not only did I actually NOT need to smile, he was making an attempt to alter my appearance. Or more precisely, what basis did he have to give me that kind of feedback? Was I making him uncomfortable with my perceived scowl? Was I supposed to be doing a little jig as we discuss the future of my company? My face is not here for your pleasure; you are not entitled to it. It is not my job to make you feel more comfortable.
And then comes the age-old question, Would he have said this to me if I was a man?
Think of it like this: Someone tells a joke and they tell you that you should have laughed harder because your reaction made them uncomfortable. You are discussing politics on a deeply personal issues and someone tells you to shimmy your shoulders because you take things too seriously. You are told to wear lipstick because it makes you stand out.
Are you skeptical that this happens in a professional setting? Or perhaps you believe these little, innocent remarks don’t make a big difference in the long run. I recently heard about this badass former-first lady, former senator, former Secretary of State that ran a meticulous campaign for president. Kicking ass, taking numbers, and breaking ceilings as they say. So she’s on track to win the nomination of her party and, yep you guessed it — she’s told to smile.
Um, why would she have to do that? Can’t you tell her to, learn her facts or focus on the issues or something perhaps relevant to the campaign? Nope, smile. Why should any woman alter her face, body in someway to make anyone, especially men, feel more comfortable, more validated?
Of course, you don’t need me to tally up the number of times this was said to Hillary as compared to the number of times it was said to other presidential hopefuls.
We hear this on the news and feel a pang of outrage and it feels like there are so many battles. Is this the battle we should fight? But as every woman knows, it is different when these comments are directed toward your face from a superior, someone you respect, someone in power. It muddies the waters and does exactly what’s so insidious and outrageous. It makes you question yourself. It takes your confidence down a notch, even for a second. It makes you wonder in the dark of night if you are less than. Am I not already doing enough? DO I have to smile more? Is that really true?
Unfortunately, we females have become numb to comments like this. If it weren’t for seeing Erin’s bag every day, maybe I’d never be writing this. But as I started to ask my male friends and colleagues, “Have you ever been asked to smile more?” they all usually had the same reaction, “What? Why the weird question?” Ladies, on the other hand, never batted an eye-lash — it was a unanimous ‘yes.’
I do not believe this comment that was made to me on this day had any valid context. To be fair, this is a different comment in the context of, I believe this piece of feedback will help you succeed. As in:
- You should listen more in order to achieve X result.
- You should do more team outings in order to achieve close relationships.
- You should smile more in the office so you seem approachable resulting in team coordination.
Yet in the context of “just because” this is where the damage lies. Be aware of the language you use to females, particularly on their appearance. What are you actually implying? Have you provided males the same feedback? And let me be clear, I am not just talking to men here. Women fall subject to the harmful appearance control too, myself included.
Personally, I think women throughout history have worked pretty hard to make men feel more comfortable in this world, more validated. I think it’s time to work towards the opposite. What if men in the workplace worked to make women feel more comfortable. What would that type of workplace would that look like?
NO SERIOUSLY, WHAT WOULD THAT LOOK LIKE? Would women stop being pressured to grab beers with the boys and men be forced to sit in nail salons after work? Imagine an office where men pushed for flexible, wfh hours and were the ones that left meetings early because the sitter called in sick…
Let’s get there. We can start by stop telling women to smile.

